TOP ENGLISH (THAILAND) CO., LTD (The Client)

TOPICA Edtech group is the leading online education provider in South East Asia. TOPICA has more than 2000 full time employees, 2000 teachers and over 50,000 students from Singapore, Philippines, Indonesia, Thailand and Vietnam.

Our products:
Topica Uni - Online degrees university from top-tier universities in the Philippines and Vietnam to help people enhance their lives through education.
Topica Native - Online English speech tutoring program which employs 1,800 part-time teachers across four continents...
Edumall - The largest online course provider in southeast asia offers a wide variety of courses taught by leading experts with field experience.

You are eager to learn and enjoy challenges in international environment!!!

Don't hesitate to join with us. Be a pioneer!
ตำแหน่งงาน : Instructor Relationship Representative
อัตรา : 2 อัตรา
เงินเดือน : 21,000 บาท
ลักษณะงาน : REPONSIBILITIES :
- Determines requirement by working with instructors.
- Answer inquiries by clarifying desired information; researching, locating, and providing information.
- Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems

- Fulfill requests by clarifying desired information; completing transactions; forwarding requests.
- Provide additional services by recognizing opportunities to convince instructor to join us; explaining new features.
- Maintain call center database by entering information.
- Keep equipment operational by following established procedures; reporting malfunctions.


Development activities :
- Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Update job knowledge by participating in educational opportunities.

Staff evaluating criteria / standards :
- Be evaluated based on KETRAPHAKY periodically ( an evaluation system that has been applied for thousands of employees in Topica Bangkok, Hanoi, Manila,...)
- Work to be reviewed daily / weekly

Leader :
- Reporting directly to ISC Manager
- Chance to collaborate and manage both internal staffs and external parties e.g. marketing agencies, partnerships.

Coordination departments :
- Sales, Customer Service Centre, Payment and other related team
คุณสมบัติผู้สมัคร : Nationality : Thai - Age : 21-26 years old
Fluent in Thai and English. Toeic (point) : TOEIC 600 up or equivalent
Bachelor's degree in any related fields (art, humanities, social studies, mass communication or any related field...)
Experiences in Service Center / Call center
Experience not required but an advantage to those who have at least 1 year experience or more
Have some background about online marketing is a plus
Be creative, not afraid of trying new things
Result oriented, Problem-solving, Logical thinking
Ready for new change to new operations and development projects
Service-minded
สวัสดิการ : Have a chance to be leader/manager
Evaluate 2 times per year (on January and July)
Overtime x2 *
Car&Bike allowance
Housing allowance
Travelling allowance
Lunch allowance
Overtime food allowance
Training programme for new staff
Company Trip
Internal trip ( Department)
Monthly activity
Vacation leave/ annual leave
Football club
Have a chance to work aboard*
Plane ticket fee*
Visa fee*

- These above benefit(*) depends on the abilities of candidate and job requirements
สถานที่ปฏิบัติงาน : อาคารชาร์เตอร์ สแควร์ ชั้นที่ 11 ใกล้กับ BTS สุรศักดิ์
จังหวัด : กรุงเทพมหานคร บางรัก
วิธีการรับสมัคร : 0972 430 375
Line ID: @topicahr
ที่อยู่: เลขที่ 152 อาคารชาร์เตอร์สแควร์ ชั้น 11 ถนนสาทรเหนือ เขตบางรัก กรุงเทพ
แผนที่บริษัท
เว็บไซต์บริษัท: www.topica.asia
Landing Page: http://www.jobs.topica.asia/banner?id_landingpage=203&code_chanel=banner_jobthai&id_campaign=17&id=12352
หมายเหตุเพิ่มเติม : BENEFITS
Salary
- 16,000 - 21,000 THB (depends on experience and interview)

Others Benefits
- Chance to become team leader after proving skills.
- Evaluate 2 times per year (on January and July)
- Overtime
- Monthly performance bonus*
- Car&Bike allowance
- Housing allowance
- Travelling allowance
- Lunch allowance
- Overtime food allowance
- Training programme for new staff
- Company Trip
- Internal trip ( Department)
- Monthly activity
- Vacation leave/ annual leave
- Football club/Badminton club
- Have a chance to work aboard*
- Plane ticket fee*
- Visa fee*

These above benefit(*) depends on the abilities of candidate and job requirements
ปรับปรุงข้อมูลล่าสุด : 2017-06-28 18:30:29
ชื่อผู้ประกอบการ : TOP ENGLISH (THAILAND) CO., LTD (The Client)
ติดต่อ : THANAPAT AIMARAM
ที่ตั้งสำนักงาน : TOP ENGLISH (THAILAND) CO., LTD Address: 11-08, Charter Square Building, 152 , North Sathon Road, Silom, Bangrak, Bangkok 10500. จ.กรุงเทพมหานคร 10500
เบอร์ติดต่อ : 0972 430 375
แฟกซ์ : -
อีเมล์ :
เว็บไซต์ : http://topica.asia